With the advent of the internet, a shock wave rippled through many industries. The field of insurance — in other words, the insurance business — was also jarred by this new way to automate just about everything. Why shop? There is eBay. Why order checks? Send money through PayPal. Why go to Borders? I have a Kindle.
(Too soon? Sorry, Borders).
I don’t think it would be remiss to say that people have begun to get more excited about envelopes in our physical mailbox than the newsletters in our digital “inbox.” We are so inundated with media and messages online that it is no wonder closing our laptops, putting away our PDAs, and jet-setting to a geographical location sans WiFi and 3G/4G service brings great solace.
Which brings me to my point. Our customers love us. The advantage we’ve harnessed is that we have a face online, on the phone and in-person. If our clients ever have a problem, they have a name and a number to call. No 800’s. No extensions. We’re here for our clients 24/7. And we don’t quit until their happy. Just see our testimonials.
We’re looking to gain more feedback from you guys. We would be so happy if you would complete a quick 4-question survey about your experience with our agency so far.